What is the email address for EE U.K.

[pragathyy]

Hello, 

I want to know if my order has been placed or not. my name is Pragathy. I ordered a Huawei Y7 (2019) mobile phone.

address- xxxxxxxxxxxxx

I entered my bank details and pressed confirm but after that, the page was directed to the home page. I did not get any notification of my order number or a message saying there was an error. I also checked my spam account.

Thank you.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[XRaySpeX]

@pragathyy : This user discussion forum can have no access to your specific account. You need to query this with CS.

[Christopher_G]

Hi @pragathyy

Welcome to the community.

I recommend speaking to our Mobile Care team. They'll be able to search to see if the order has gone through.

Chris

[pragathyy]

Thank you so much. 

🙂

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance.