SIm wont activate even with new sim

[izzywokoma]

The exact same thing has happened to me 😞 . I still can't use my phone. They just never activated the sim. so annoying 

[Leanne_T]

Hi @izzywokoma

Thanks for coming to the community. 

Did you order a replacement SIM card? 

Have you called our Mobile Care team to get the SIM card registered? 

Thanks. 

Leanne.