Re: SIm wont activate even with new sim
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04-09-2021 09:18 AM
The exact same thing has happened to me 😞 . I still can't use my phone. They just never activated the sim. so annoying
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04-09-2021 09:20 AM
Hi @izzywokoma
Thanks for coming to the community.
Did you order a replacement SIM card?
Have you called our Mobile Care team to get the SIM card registered?
Thanks.
Leanne.
