SIM card not arrived

[gulbis37]

I requested PAYG SIM card two weeks ago and still not arrived..

[Leanne_T]

Hi @gulbis37

Welcome to the community. 

Did you order a new pay as you go SIM card or a replacement SIM card? 

Thanks 🙂

Leanne.

[gulbis37]

New one.

[Leanne_T]

Thanks @gulbis37

Did you make a payment for the SIM card and pack, or was this a free SIM? 

Leanne.