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Smart WiFi Pro connection

I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...

Discovery plus activation

HELP! I have been trying tom activate my discovery+ for over a month and in total I have spent 8 hrs trying!I have the code to activate it on my tv screen but NOTHING works! I opened a discovery+ account that didn't work. I open the EE link that only...

Managing Call Protect

Hello,  We were recently moved from BT to EE.   However the EE website doesn't seem very complete.  I have tried logging in to our EE account to manage the Call Protect feature on our Digital Voice phone but each time I just get a page that says "SOR...

EE Finance Full Payment Error

Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...

Orders and deliveries of Ipad

I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the doc...

Kerry2172 by • Investigator
  • 44 Views
  • 4 replies
  • 1 Helpful

Has my mobile number been cloned?

I have received some phone calls from people claiming that they have had missed calls from my number. However I don’t know these people and I haven’t called them from my phone. There is also no outgoing calls to these numbers on my phone. When I look...

HP711 by • Visitor
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  • 5 replies
  • 7 Helpful

Praise

I would like to praise EE and the customer service agent I just dealt with. I work in the customer service business with Ford and Kia as a customer service advisor so naturally I realise how important reviews are. If someone could point me in the rig...

Selling/Pawning

I was wondering whether one can sell or pawn an EE Apple mobile phone while still on contract. Appreciate exact answer in both regards. 

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