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Earphones order

Lilystanley111
Explorer

‎31-08-2021 12:43 PM

I ordered earphones on Sunday, and was told they will be 24 hour delivery. I haven’t received a dispatched email and I still haven’t received.

0 Helpful
4 REPLIES 4
Chris_B
Grand Master
Grand Master

‎31-08-2021 12:46 PM

@Lilystanley111   When I ordered an Apple Pencil I got it next day and I had no confirmation of it being sent and no text from DPD with a delivery time slot.    Personally I wouldn’t count on a 24 hour delivery,  try calling customer services to see if they can give you an update. 

0 Helpful
Leanne_T
EE Community Support Team
In response to Chris_B

‎31-08-2021 02:53 PM

Hi there @Lilystanley111

 

Welcome to the community. 

 

Which headphones did you order? 

 

Thanks 🙂

 

Leanne.

0 Helpful
Lilystanley111
Explorer
In response to Leanne_T

‎31-08-2021 02:55 PM

The wireless noise cancelling beats

Lily Patterson
0 Helpful
Leanne_T
EE Community Support Team
In response to Lilystanley111

‎31-08-2021 03:02 PM

Thanks @Lilystanley111

 

If you have had no text or email from DPD, please give us a call on 150. The team will check the order for you 🙂

 

Leanne.

0 Helpful