No order delivery date

[Richard1980]

Hi, I ordered a new SIM nearly a month ago. Received a conformation email with order number but still haven't received any information or the SIM since. Please help.

[James_B]

Hi @Richard1980,

Welcome to the EE Community. 🙂

I'm sorry to hear your SIM card hasn't reached you. Please get in touch with Customer Care so we can arrange a replacement.

James