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18-12-2021 08:50 PM
ive got the same problem. i ordered a sim and payment was deducted from my bank account but no order reference number😠
19-12-2021 09:51 AM
@zareth Have you checked your spam folder?
19-12-2021 11:05 PM
yeah i did.. nothing in there. i hope i will receive it or any confirmation in a way somehow as I already paid for it
20-12-2021 07:56 AM
Thanks @zareth.
If you still don't have a confirmation email I'd recommend getting in touch with our Customer Care team.
They will be able to access your account and check for your order number.
Jon