Prime video

[Garycbr]

Ive just got the 6 months prime video deal, when i go to the amazon prime app it just keeps asking me to register for a 30 day trial using a bank card to subscribe.

How do i get the 6 months free ?

[Christopher_G]

Hi @Ryan775

How far did you get?

Just text PRIME to 150 and follow the prompts. Once it asks you to register for an account, register with a different email address.

Or is it help with setting up a new email address that you need?

Chris

[Ryan775]

Hi Chris

i have text, and the message that asks if you already have amazon prime I have said yes. Do I need to say no at this stage? Will that bring up the registration page? 

[Christopher_G]

Yes, say that you don't have an Amazon Prime account and register from scratch with a different email address, @Ryan775

Chris 🙂

[Ryan775]

I have an amazon prime membership, and it’s a yearly subscription. In all your literature you talk that this is not a problem ... just need to register with an alternative email ... but how???

[Christopher_G]

I've sent you a private message to get some more information from you, @Ryan775

Please have a look and get back to me.

Chris

[RobMc33]

I'm having problems using this also.

So I've text PRIME VIDEO to 150 and answered the subsequent questions and it's showing as an add-on on my account but i've never received a PIN or instructions on how to actually redeem. Can anyone help?

[Leanne_T]

Hi there @RobMc33

Thanks for coming to the community.

I have sent you a private message on here to get some details.

Leanne 🙂

[RobMc33]

Thanks. Now resolved over the phone 

The missing link was ee.co.uk/primevideo

Going through here provided me with the needed pin and hey presto

[Atti]

Thank you Rob, you are correct, registered and now I have prime! Thanks for posting the solution, bravo.

Sent from Attila Stefan Kosa's phone.

[Leanne_T]

Great news @RobMc33

Thanks for coming back and letting us know 🙂

Leanne.