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Pre ordered handset still waiting after it was released on march 12th

atdonk
Explorer

‎17-04-2020 03:24 PM

Ordered handset upgrade in February still waiting for delivery

 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎18-04-2020 02:23 PM

Hi @atdonk. 

 

Thanks for ordering with @atdonk. 

 

What phone did you go for?

 

If you can also provide colour and memory size I would love to check if this is currently in stock. 

 

Speak soon, 

 

Katie 🙂

0 Helpful
atdonk
Explorer
In response to Katie_B

‎19-04-2020 07:21 AM

  • S20 ultra 512gb cosmic grey

 

0 Helpful
Christopher_G
EE Community Support Team
In response to atdonk

‎20-04-2020 01:39 PM

Hi @atdonk

 

All orders are subject to stock from the manufacturer and we're working with them to ensure we can fulfil orders as quickly as possible.
 
Thanks for your patience so far. Our delivery company DPD will be in touch when the phone is ready to be dispatched.

 

If you'd like to discuss or amend your order, our Mobile Care team will be able to help you further.


Chris

0 Helpful