Pre order

Reapz89
Contributor
Contributor

What is the point of paying a deposit for a pre order for it not to come on time, no contact from ee, staff don't no whats happening, mabey should have stayed with 02, what will ee do the appease waiting customers who know nothing about their order especially new customers

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Reapz89 A pre order is not a guarantee of getting a device on launch day it never has been on any network,  All networks don’t know how many devices it will receive from the manufacturer for a start.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.