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05-07-2020 02:14 PM
05-07-2020 02:18 PM - edited 05-07-2020 02:22 PM
Hi @DeafGirl
@DeafGirl wrote:
Can anybody tell me WHY I can't just simply port my existing number since I will still be with the same network?! It doesn't make sense......
Just on this point, a number port is, by definition, the ability to move your number between networks.
Changing your phone but keeping your same number is classed as an upgrade, and there is a process for that. It's called buying your phone as an upgrade. Buying a new phone on a new connection with a new number is not buying an upgrade.
You're quite within your rights to chase the best deal available, but the price of that is you may well be getting a new number, unless you're prepared to go through a bit of hassle. That's a choice you need to make, based on your circumstances.
Out of interest, which island are you on? It's true that EE have invested a lot in their network in the more remote corners of Scotland in recent years 😉
05-07-2020 06:08 PM
@DeafGirl . You can get a PAC code and port the number to a pay as you go to another network and then get a PAC code from the pay as you go network and port it back to your new contract. Hope this helps, rather longwinded but many do it, that way you get to keep your number and do not have to let anyone know your new number.
05-07-2020 08:12 PM
Many thanks for your suggestion, Schockwave!! I'll try that!
05-07-2020 11:20 PM
@DeafGirl , you are welcome, glad to help.