Hi, new here. Lovely idea. My apologies if this is the wrong place to ask this but I've found navigating the community page and even finding the correct place to post something and ask quite challenging in of itself,perhaps it's just me 🙈
I have paid for an early upgrade as like an idiot I kept dropping my phone and it's shattered my back and I don't want my baby son picking up bits of glass. It's a Huawei P30 pro new in silver frost.the page said in stock usually delivered next day. I've tracked the order number (xxxxxxxxxx) bit it just says 'awaiting confirmation' for expected delivery date and on order updates it says 'your Back order is confirmed'..??
I know there's a pandemic on and waiting isnt a huge issue,I just wanted some clarification: there's no info on date other than 'awaiting conformation', does that mean you and or DPD are so busy during this period it hasn't be scheduled yet? And if so is there an estimated time these delays are adding on to orders??
Also why would it say 'back order' for something that's in stock? Does this mean it's joined some kind of queue because you have so many orders and it will just take longer or is it suddenly out of stock??
None of this is made clear. Sorry again of the answers are in a post somewhere I did try to look but can't find anything.
Thankyou
[mod edit: please do not post order numbers on the public board. Thanks!]
