Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

4Gee Data Add-On

Hi, I have recently moved house and have a 4GEE MiFi mini device and sim that I was hoping to use for internet until I could get a new line put in. I can get the device up and running and connect computer and phone to the network, but I am completely...

I have been inactive for 8 months. My lines are deactivated.

Hi. My phone was kinda lost together with the sim card. I rarely used the number but now i need to use it as it was connected to my bank and few other stuffs. How do i reactivate the line? Im in oversea and i have topped up the line successfully. I c...

regarding wrong phone case and protector for S20plus

Hi Team,   i Upgrade my mobile and contract with EE on 24th of this month and i bought a mobile and screen protector and silicon cover for my mobile which is Samsung 20Plus, i received my mobile on next day but yesterday i  received my Silicon cover ...

Ali53 by Visitor
  • 438 Views
  • 2 replies
  • 1 Helpful

Please clarify order terminology

Hi, new here. Lovely idea. My apologies if this is the wrong place to ask this but I've found navigating the community page and even finding the correct place to post something and ask quite challenging in of itself,perhaps it's just me     I have pa...

IainBirch by Investigator
  • 1247 Views
  • 4 replies
  • 1 Helpful

How to get sim cut during lockdown

Hello, I am getting a new phone but my current EE pay-as-you-go sim is too big for my new phone and none of the nearby EE shops are open due to coronavirus. Does anyone know any other way to get my sim cut or if EE would send out new smaller sim?  Th...

Missy996 by Investigator
  • 899 Views
  • 17 replies
  • 3 Helpful

Replacement sim is the wrong size

I ordered a replacement sim as I've just purchased a new iPhone SE. I've been sent a micro sim but need a Nano sim. I'm on PAYG. I can't get through to get the correct sim sent to me. Can someone help?Many thanks,Peter

Peter441 by Explorer
  • 680 Views
  • 2 replies
  • 0 Helpful

where is my order

I ordered a watch on 21st june and have heard nothing about delivery yet. When i go to the tracker on EE wensite its telling me that it can't show me details of my order. Why is this? I didnt have to pay anything when ordered, it was an add on. Many ...

Helen1231 by Investigator
  • 520 Views
  • 5 replies
  • 0 Helpful