Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

No delivery updates

I ordered an Apple Watch and only have an email that says it should arrive within 24hrs. that was 4 days ago and I really need it to be delivered as I move abroad on Tuesday. Any help appreciated 

cpurds by Explorer
  • 446 Views
  • 3 replies
  • 0 Helpful

Sim changing from pm to Payg

Hi all I’m moving from pay monthly to pay as you go on the same sim but how will I know when the change has taken place ? Will I get a text or email to let me know ? 

Mortkev by Visitor
  • 449 Views
  • 1 replies
  • 0 Helpful

Changing the name of the owner of my sim card

Hello everyone,Some advice please.I've got an old mobile phone which was registered to my brother;I've recently purchased a new IPhone which requires an updated SIM card.I would like to keep my old mobile number and would like some help/advice of how...

Nicky69 by Explorer
  • 613 Views
  • 3 replies
  • 0 Helpful

New Sim not arrived, old one cut off

Hi.I recently ordered a sim only sim card for my step-dad to use in his phone, as he was using pay monthly and going through his credit very fast due to being in hospital. It is now over a week since I ordered the sim card and it still hasn't arrived...

Joanne-W by Explorer
  • 687 Views
  • 3 replies
  • 0 Helpful

Confused about order s20

So ordered upgrade samsung s20 but a little confused as says out of stock now in stock and delivery within 1 day 

Two phones, two numbers

Bought pone off internet, told them already with ee. Phone arrived with new sim. I now have two phone, two sim cards, ad two ee accounts. How do I transfer old phone number to new phone and close old account ?

New Sim not arrived

Hi Please can someone help me, last weekend I ordered 2 pay monthly SIM cards but have only received one of them. I am switching from another provider and in three day’s I will incur more charges from them. Online chat does not work, so as a disabili...

WendyR48 by Contributor
  • 543 Views
  • 7 replies
  • 0 Helpful

Change digits in my number

I have taken out a new contact with EE. I wanted to bring my number over from my previous network, long story short, the contract is cancelled and I am unable to get a pac meaning I have lost the number. I have managed to find an EE pay as you go SIM...

Order

I've ordered online no email received but shows on app order placed in know times are bad anyone else had this ?