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regarding wrong phone case and protector for S20plus

Ali53
Visitor

‎26-06-2020 11:52 AM - last edited on ‎26-06-2020 12:24 PM by EE Community Moderator

Hi Team,

 

i Upgrade my mobile and contract with EE on 24th of this month and i bought a mobile and screen protector and silicon cover for my mobile which is Samsung 20Plus, i received my mobile on next day but yesterday i  received my Silicon cover and screen protector but i received wrong one i received silicon cover and protector cover for Samsung 20 not for 20Plus what should i have to do now.

 

Thank you 

xxx xxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎26-06-2020 01:31 PM

@Ali53  you need to call customer services about this to get it exchanged. 

Leanne_T
EE Community Support Team
In response to Chris_B

‎26-06-2020 02:33 PM

Hi @Ali53

 

Thanks for coming to the community.

 

If you give us a call on 150 as @Chris_B has advised, our Mobile Care team will help you get the correct case and protector sent out 🙂

 

Thanks.

 

Leanne.

0 Helpful