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Upgrading with F&F 30% discount

Fijgraham
Explorer

All iPhone 13promax upgrade tariffs have small discounts on them - therefore I’m unable to add my discount code. Online Chat told me to process my order at the full cost of £73pm plus £50 upfront and I’d receive a form re the discount in 8-10 days. I’m now concerned if this will actually happen?

I also requested a copy of the online chat, as proof, but I’ve not received it. 
Please can anyone clarify if this procedure is correct to get my discount?

Thank you x

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Fijigraham

 

Welcome back to the community. 🙂

 

Does it say what the discount is for? Are you upgrading, taking a brand new line out or adding another line to your account?

 

We'll do our best to help.


Chris