Pin & PUK issue

paul2v
Contributor
Contributor

‎15-12-2021 12:45 PM

Hello , I newly updated to IOS 15.2 and on turning my phone on it said my PIN was wrong (did it 3 imes so it went to PUK) so I got my PUK which I have on origional it said that was wrong g, I exited ur all ss was weird thrn it completely let me in my phone. It’s never happened before ever. I cannot call as I am deaf

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎15-12-2021 12:53 PM

@paul2v   Sorry you’ll need to explain that again I can not decipher what you’re actually trying to say. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎15-12-2021 12:55 PM

Where did you get your PUK from? Did you look in your online MyEE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful