cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Pin Not Reading

Ken9999
Investigator
Investigator

Over the last month i have had random pop message re sim not installed/removed (Samsung A41) so to turn off and turn again. I had not (newly installed or removed) so what to do as i kept loosing signal. I was first advised to take out sim and clean with a gentle cloth (ie glass etc) then re-install. Well for a short while it worked. And then yesterday, working/not working/working (I am sure you get the picture). So when i did finally gained a signal - 150 was the answer! V polite and professional young man at EE listened, spoke to tech team and hey-presto next morning new sim and all is working A1. Credit where it is due. Thank you. 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Ken9999

 

Thanks for coming to the community and leaving this feedback. 

 

Glad to hear your problem has been solved 🙂

 

If you need any further help, please let us know. 

 

Leanne 🙂