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Stay connected if your data runs out

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

Thank you to Danny and his amazing colleague at the EE Shop in Solihull

Good eveningI would just like to say a very big thank you to Danny and his kind colleague - two people who were absolutely amazing today.Thank you both so much for all your help on 10 May 2025 at the EE store in the Touchwood Centre, Solihull, West ...

OneUI 7 a bust on EE?

As the title says.I was eagerly anticipating OneUI 7 and installed it as soon as it came.But now the phone has lost EE ervice and I am effectively walking around with a brick.No calls or mobile internet but text messages come after a long delaaay.Pho...

How does the switch credit work for changing broadband to EE?

Hello, I’m thinking of changing to we from Vodafone. I have an early exit fee from my current provider but we have said they will give a switching credit. Just wondering how that works and if they give that to my current provider or if it’s a credit ...

Poor coverage/data speeds (4G/5G) - East London

Hi all,I've got a number of EE mobile devices and we are getting awful coverage in our area; slow download speeds and call quality is pretty poor, especially at home.I've tried reporting issues in the area and they repeatedly come back with there's n...

Resolved! EE TV Box and TV Box Mini

Hey Guys!Just installed a Mini and Main box at my Grandparents along with a new BT Fibre line and router. All works great apart from two things.The mini box needs to be in direct line of sight to the remote, this is a brand new box today and I was u...

How do I buy a Smart Wifi SW30A Disk?

I am trying buy a 4th Smart Wifi Disk. I cannot find how to get a Smart Wifi SW30A Disk through the EE Store. I have 3, coverage is not good in my office. I am willing to pay for the 4th disk but, I keep getting put into a perpetual loop... I have ch...

Messaged 150 asking for itemised billing

Messaged 150 asking for itemised billing and received a standard response, NOT, repeat NOT, answering my request directly. Any more sensible suggestions - such as how to speak to a human being?

I cant buy pack

I try to buy subscription pack for my other nr and I cant pay

Resolved! I need pac code please

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Draytek Modem