Phone order delivery
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26-11-2020 06:58 PM
I ordered a new pay as you go phone on monday and it said delivery will be within 2 days but I havent heard anything and am getting an error message on the order tracker. When I pgone 150 there is a long wait. How do I find out what is happening with it?
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27-11-2020 07:56 AM
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27-11-2020 10:16 AM
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27-11-2020 10:50 AM
Thanks @Vichel24
I've checked and that device is in stock at the moment.
I'd recommend speaking to our Mobile Care team to check your order.
Chris
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27-11-2020 11:08 AM
I tried the online chat but it just keeps coming up saying I will have to phone. When i phone I'm put on hold. The customer service is shocking to be honest! I should have bought it elsewhere!
