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28-10-2020 01:15 PM
I hope someone can help?
I currently have a contract sim card in an electronic gate to a property, I need to replace this with a pay as you go sim. I have a PAC code, so can I do this online or would I have to go to a store to get this sorted out?
Thanks in advance
28-10-2020 01:23 PM
28-10-2020 01:36 PM
You can't use a PAC to port a no. within the same network but you can phone EE to cancel your contract & transfer its no to PAYG. The SIM won't need to change; it's the plan on it that changes.
You may find you need to stick the SIM in a phone in order to receive texts to register it & maybe for other reasons like top-up.
28-10-2020
01:36 PM
- last edited on
28-10-2020
02:16 PM
by
DanielPA
The contract one is EE and I have the PAC code and I was going to purchase an EE pay as you go?
Sent from my Samsung Galaxy smartphone.
xx xxxx
[mod edit: please do not post personal information on the public board. Thanks!]
28-10-2020 01:49 PM - edited 28-10-2020 01:49 PM
As I said, you don't use a PAC for that. PACs are only used between diff networks.
28-10-2020 05:10 PM
Hi @JS291,
Welcome to the community 🙂
I can see you've had the right information from @XRaySpeX regarding using your PAC.
You can speak to our customer care team and instead of using the PAC, you can move the pay monthly account over to a pay as you account. This would mean you would keep the same number and remain on EE.
Alex 🙂