Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Sent wrong item

Hi, I've been sent the wrong item and also missing an item from my order, how do I rectify this?

Lucy63 by Visitor
  • 653 Views
  • 1 replies
  • 0 Helpful

5g phones

I am on sim only with ee on 4g I just bought a new phone note 20 ultra on 5g will I have to get a new sim for to receive 5g or will my 4g sim do to receive 5g on new phone

JAMBOOS1 by Established Contributor
  • 595 Views
  • 1 replies
  • 1 Helpful

Pay as you go Sim Card in Electronic Gates

I hope someone can help?I currently have a contract sim card in an electronic gate to a property, I need to replace this with a pay as you go sim. I have a PAC code, so can I do this online or would I have to go to a store to get this sorted out?Than...

JS291 by Explorer
  • 1074 Views
  • 5 replies
  • 2 Helpful

pay as you go sim

Ive just purchased a cheap nokia phone for work lady said it was on virgin mobile but ee sim card should work,all im getting is sim not valid on screen any ideas what i need to do many thanks.

king1ian by Explorer
  • 425 Views
  • 2 replies
  • 1 Helpful

Order

Hiya, just wondering if you are able to see what is going on with my order. I ordered the iPhone 12 pro 128gb gin gold lady Wednesday and they said I should get it by Friday on the phone. It’s now a week gone and all I’ve heard is the confirmation fo...

Resolved! Being charged whilst on back order.

Hi, I have ordered the watch series 6 in stainless steel about 2 weeks ago, but it is on back order and I have two questions:how long does this usually take to come?I am out of contract and have sent my previous watch to a recycler but I am still bei...

Memnoch by Explorer
  • 1565 Views
  • 3 replies
  • 2 Helpful

Return package for trade in

Hi there! I just did an upgrade last week, got the new phone and all. Got a message that the return package for the old phone was dispatched but it has been a week now and I got nothing. Need to return until the 7th of november so I don’t get fined. ...

SIM 1

Hi,I have a new Note 10+ with dual hybrid SIM card slots.  However it won't let me use the SIM 1 slot - it keeps coming up as ' SIM 1 not allowed' - so I have to use the SIM 2 /hybrid slot where it works fine.  Problem is it means I can't use my memo...

SDD by Contributor
  • 714 Views
  • 10 replies
  • 0 Helpful

No order delivery date

I ordered a samsung galaxy note 20 ultra and I got a message it will be delivered between 10:40 to 11:40 on 27th Oct but not yet received.