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Pack10 not starting

sirch
Visitor

I added pack10 and have enough credit but it won't start

Screenshot_20210724-230202.jpg

Screenshot_20210724-224740.jpg

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@sirch   It says it’ll start when you send a text so why keep sending a free text to EE ?  Yes it should start with the command NOW but it’s not so try a different number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
354-
Star Contributor
Star Contributor

Enable Mobile Internet for a minute or so for that EE sim/account on your dual sim device, if you do not want to call or text? That might trigger the pack to activate as stated by the 150 message.