Community Activity

Wifi 7 Extenders

Hi - Has anyone any experience of the new WiFi 7 Extenders? I have three attached to a hub pro. It seems the best I can get speed is around 200 - 300. Are the Extenders limited in speed? Had significant issues with the new hub pro by itself. On the a...

Sofaslug by Investigator
  • 28 Views
  • 2 replies
  • 0 Helpful

TV Box Mini Issues

I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...

norwoody by Established Contributor
  • 5069 Views
  • 40 replies
  • 7 Helpful

Activate EE add ons

I’ve recently started a sim only with add ons. The add ons are there in My EE app but can’t activate them. I believe I should have had a text to do this from EE but haven’t. The sim has been active for a week. Any help? Thanks

Jon_777 by Contributor
  • 2195 Views
  • 9 replies
  • 0 Helpful

Unable to link broadband account and unable to view bill

Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I  was told it would be passed to technical support.  I made another call yesterday and was told to visi...

egr55 by Investigator
  • 205 Views
  • 7 replies
  • 5 Helpful

Inclusive extras

I’ve just had a text message to say you’ve changed my inclusive extra, even tho I didnt ask for this, and noone asked me I took this contract specifically for the worldwide roaming and if this has now been removed, this isn’t the contract I’ve signed...

Idcormack by Investigator
  • 158 Views
  • 9 replies
  • 5 Helpful

Eu data roaming pack

I was sent a message to switch on my phone and would recieve a text to either buy a data roaming pack or pay for data daily.I have chose ROAMPACK10 and now it says that I didn't switch on data roaming at home, so it cannot connect?? Did I know or not...

Using an iPhone contract in a none iPhone device

I currently have a SIM only unlimited data contract that I use in a router. The contract also includes the Xbox pass. The contract is up for renewal but there is no 'on offer' contract that includes Xbox.The option would be to go for a iPhone contrac...

archercj by Established Contributor
  • 6 Views
  • 0 replies
  • 0 Helpful

Recovery of call log history

Hi, I have deleted a very important number that called me from the call log before saving it. Is there any way to recover the call log? Would ee be able to provide a list of numbers that called me?