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PAC request EE website not working

Intoxicating
Established Contributor
Established Contributor

‎18-08-2020 07:04 PM

Anyone else not able to request a PAC or switching info via the website? It seems to have had an error for at least three weeks.

 

Multiline account so can’t use SMS to get the info.

 

Thanks.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-08-2020 07:09 PM

@Intoxicating   if there is more than one device on your account you have to call to request the PAC code. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Intoxicating
Established Contributor
Established Contributor
In response to Chris_B

‎18-08-2020 07:12 PM

@Chris_B wrote:

@Intoxicating   if there is more than one device on your account you have to call to request the PAC code. 

Thanks for the reply @Chris_B - when did this change happen? Have been able to request PAC or get switching info on multiline accounts before via the website. Seems to have stopped working within the last month.

 

Thanks

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