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Need to cancel an order I made

Lahja
Visitor

‎18-08-2020 05:14 PM

Hi. I need to cancel the iwatch I ordered telephonically today

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎18-08-2020 05:37 PM

Hi @Lahja 

 

You need to speak to EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎18-08-2020 07:11 PM

If you signed up to your plan online or over the phone:

  1. fill in this cancellation form
  2. email it to channel.returns@ee.co.uk or post it to: 

     

    Channel Returns

    Mercia House

    Senhouse Road

    Darlington DL1 4YB

  3. EE team will be in touch with further instructions
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful