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PAC Code

Abubakar1
Investigator
Investigator

I have requested a PAC code by texting PAC to 65075 and haven't received a reply from it. On the ofcom website it says I should get a response within a minute. How long does it usually take?

7 REPLIES 7
Katie_B
EE Community Support Team

Good Afternoon @Abubakar1

 

Since your last post, have you received a text message with your PAC code?

 

Speak soon, 

 

Katie 🙂

No I haven't 

Katie_B
EE Community Support Team

Thanks for confirming @Abubakar1

 

I would love to see if I can look further into this for you. 

 

When you have a moment, please check your inbox.

 

Katie 🙂

Hi,

I haven’t received my code and it has been 2 weeks. Please help?

Katie_B
EE Community Support Team

Good Morning @Camillamiller

 

Thanks for coming to the community. 

 

How did you request your PAC code?

 

Speak soon, 

 

Katie 🙂

Hi Katie,

 

ive requested it by calling EE.

 

thanks 

Katie_B
EE Community Support Team

Did you receive a text message after the call? @Camillamiller

 

If not, please give us a call so our customer care team can provide you with your code. 

 

Katie.