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Wifi calling suddenly stopped working on return from holiday.
Mobile signal is poor where we live, so we normally use Wifi calling. However, it just stopped working. EE call centre are adament its not a router issue, but i'm not convinced. Its the same problem on 3 iphones and 2 android phone (Samsung & Google)...
FTTP upgrade
Hi, I currently have BT broadband with 70Mbps FTTC. Thinking of upgrading to 900Mbps FTTP with EE. At the moment my hub is in an upstairs room and I have two PCs wired direct. WiFi has always seemed pretty solid throughout the house. With FTTP I th...
Urgent Assistance Needed for Account Top-Up
Here’s how you can write your message in English:Subject: Assistance Required for Electronic Voucher Top-UpDear EE, Support Team.I am currently abroad and unable to top up my account using an electronic voucher. Unfortunately, I cannot send SMS messa...
Monthly payment sim free mobile
I’ve been an EE customer for 6 months, but I’m unable to buy a phone on a monthly payment plan. Please help me.
Cant buy packs with credit or pay by a card
I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...
Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Resolved! Your app sucks!
When topping up, the app asks you to approve the transaction in your banking app and when you do and return to the EE app, that link has closed itself as it is an in-app web popup! This makes it impossible to top up and has to be the worst design fla...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
Keep my old number
Hi I have entered my pac code yesterday but still have number provided, do I need to do something???
