Cancelling broadband

Becs2
Visitor

Hi everyone

please could you tell me how I cancel my broadband? I have found a couple of numbers and they result in being on hold for hours. Is there a way I could do this online?

thanks

 

2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

Hi, you should try 0800 079 8586 option 3 during their office hours - 8 till 8 I think.

XRaySpeX
EE Community Star
EE Community Star

To cancel your EE BB & Home Phone either:

  • if you no longer want any BB at your location, you phone EE on the Freephone no. in my sig. and give 14 days notice OR
  • if you want to migrate your BB to another ISP other than VM, you apply to them directly & they'll take care of everything bar your final bill.

You may cancel at any time but if you are still within the min. term you will have to pay Early Termination Fees.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP