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07-07-2020 09:18 PM
Ordered yesterday, still have yet to receive a text. Brother also ordered yesterday and got his text within a couple hours and has had the phone delivered today
Solved! See the answer below or view the solution in context.
09-07-2020 10:19 PM
Hi James. Sim cards can take up to 24 hours to activate which I know can be a pain. A couple of things to try to give it a possible kick start - restart the phone. Also try removing and re-inserting the sim and see if that does anything. Sorry to hear about the missing cable, that sounds like a manufacturer oversight.
08-07-2020 11:16 AM
Hi @Jamesconroy.
Welcome to the community.
Did you get a confirmation email?
Have you had any communication from DPD?
Jon
09-07-2020 08:30 PM
Yes I received the text yesterday and phone came today. I changed sim and went through the activation process and now 8 hours later it still hasn’t activated. Went work with 2 useless phones. Not only that but my iPhone box did not come with the lightning cable to charge my phone
09-07-2020 10:19 PM
Hi James. Sim cards can take up to 24 hours to activate which I know can be a pain. A couple of things to try to give it a possible kick start - restart the phone. Also try removing and re-inserting the sim and see if that does anything. Sorry to hear about the missing cable, that sounds like a manufacturer oversight.
09-07-2020 11:07 PM
I removed and put in the sim and restarted the phone again and it has activated. Thank you for helping
10-07-2020 11:04 AM
Thanks for letting us know it's sorted, @Jamesconroy 🙂