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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

I need an unlimited data sim for broadband

I have the new Huawei win 5G outdoor router.  I can’t get 5G just yet but need a 4G unlimited sim for broadband.  I can’t find one on the website (can only find a 5G unlimited sim), can someone help?

My return jiffy bag has not arrived

I have left EE and called a few weeks ago to request a jifft bag to return my TV box. Nothing has arrived. What can I do?

Totty by Explorer
  • 621 Views
  • 3 replies
  • 0 Helpful

Resolved! OtNo delivery slot text.

Ordered yesterday, still have yet to receive a text. Brother also ordered yesterday and got his text within a couple hours and has had the phone delivered today

Data lost

I've noticed that my home data allowance (I have a 4GEE router) is always 2 or 3 down on the first day. I have hardly used the internet today and have not watched anything streaming at all but 3GB of data has disappeared already. Why?

Number transfer

Hi, if I gave a PAC code and told the online shop that I wanted to port my number to EE when buying a new phone, do I still need to fill out the Number Transfer Form on the website, or will the transfer happen automatically?Thanks, Petter

NJPK83 by Explorer
  • 504 Views
  • 1 replies
  • 0 Helpful

Sim Card Not Arrived

I have ordered Sim card (Monthly Sim only plan) on 30th June and I received email on 01st july that my Sim card is on the way via Roayl Mail delivery but it's been more than a week I haven't got my SIM yet. I got 2 letters from EE confirming Direct D...

Samsung phone and watch contract linked.

I have a Samsung phone which ends in August so I can upgrade free now.  I also have Samsung watch attached which doesn’t end till December.  I want a new phone but can get better deal with Sky mobile for the phone.  Can I end phone contract and just ...

Imelda62 by Investigator
  • 582 Views
  • 1 replies
  • 0 Helpful

Re: Contract

I just buy a phone with contract  4 days  ago  it's huawei p40 pro 5g I  paid  70 upfront  and  57 a month   1 day  delivery  and  I can't  track  my  product  way  no  mail  no  answer  nothing  

Phone55 by Visitor
  • 439 Views
  • 2 replies
  • 0 Helpful

Contactless Delivery

I have a contactless delivery coming this morning with the driver wanting to call and help set the device up - but this is not required. Is there anything i can do cancel this and just have the phone delivered?

SJB6 by Visitor
  • 490 Views
  • 1 replies
  • 1 Helpful