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Ordered phone and watch - watch came but no tracking or number for the phone

Miamokk
Visitor

‎10-02-2021 01:24 PM

I ordered a Samsung with the watch and it says accessories will be delivered separately but they’ve only given me one confirmation number.

 

Only the watch arrived today and with the only dpd tracking text I got , it says it’s been delivered. On email I didn’t get a separate order number and  I want to know if I need to wait for the phone to arrive today or if it’s coming another day. 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎10-02-2021 03:41 PM

Hello @Miamokk. 

 

Thanks for coming to the community. 

 

What phone did you order?

 

On your order confirmaiton email do both products show?

 

Katie 🙂