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08-03-2021 11:51 AM
Ordered on Saturday just passed and I heard nothing back. The upfront payment has fully cleared but I haven't received any delivery information
08-03-2021 01:24 PM
@Dillon1998 you receive tracking information once a device has been allocated to you. What device is it and was is in stock when you ordered it ?
08-03-2021 01:31 PM
Hi @Dillon1998.
Welcome to the community.
Have you tried using our online order tracker to track your order?
Jon
08-03-2021 03:19 PM
I just phoned ee and they said.that the didn't know my address which was odd. She said I should receive it tomorrow but I still don't have any tracking info...
08-03-2021 03:35 PM
You should get a text from DPD when your order is on it's way.
Let us know if it arrives tomorrow.
08-03-2021 03:57 PM
Yes will do but if I don't get any tracking info may it still arrive tomorrow?
08-03-2021 04:06 PM
If DPD send you a text, it'll contain information on the delivery of your order, including a one-hour window for delivery, @Dillon1998.
The text would usually come before midday.
