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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Resolved! Cannot top-up payg

Hi, I'm trying to top-up my payg phone through the website but  when I click on "MyEE > PAY AS YOU GO" or  "MyEE > Top up" links it takes me straight to my products page and I can't see how I can update my phone from there. Any suggestions as to what...

Savvas1 by Established Contributor
  • 2693 Views
  • 8 replies
  • 5 Helpful

EE Harrier phone wont reset

I have an old EE Harrier that will not turn on.  It got this way after a software upgrade and has been unuseable since.  When I have the charger plugged in the red light flashes 9 times,  about once a second, then a 2 second pause with the light off,...

haons by Investigator
  • 1122 Views
  • 3 replies
  • 1 Helpful

Resolved! Top up

I am constantly topping up and buying packs,add ons but always running out of minutes I jst put another tenner top up in and only have 30p left, it's getting to the stage I am  for another company!!! Jst bought a £1 bundle and now only got 30p...Disa...

Sent off a tablet for repair they said was damaged

Since December 2020 this tablet would not connect to Internet called lots sent it off they said they recieved it with a crack across screen 1 corner to another the opposite corner, I don't think so but life time warrenty is void, I have to pay to fix...

Can I unlock a Nokia RM945 to accept other network SIMs?

A while ago I bought my mum a very basic Nokia RM945 from the EE shop (when they use to be open), but she hasn't used it since initial lockdown. Obviously the SIM has now expired and on phoning EE they said it can't be reactivated. I have also discov...

stephen5000 by Skilled Contributor
  • 790 Views
  • 3 replies
  • 1 Helpful

Resolved! Apple Watch

Hi, my son has an I phone and has bought an apple watch separate, if we connect his cellular watch to his phone data is this an extra charge ?

Orders

Hi ther, ordered a new Samsung 21+ on Saturday night and received a conformation on the order but haven't received anything since and when I try and use the online tracker it just says sorry can't display your order details right now. But when I orde...

4G EE Home router poor signal

I have just received my home router and the signal strength is terrible. When I try and watch something on the tv it’s constantly buffering, I get better WiFi signal if I just use the hot spot on my phone but I brought the router so I could stop usin...

Hay-87 by Investigator
  • 2799 Views
  • 6 replies
  • 0 Helpful

Ordered on Saturday and heard nothing

Ordered on Saturday just passed and I heard nothing back. The upfront payment has fully cleared but I haven't received any delivery information 

Phone overheating

I upgraded in October last year but I am having issues with overheating on my phone, is it still under warranty...can I do anything to get it fixed/swapped?