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30-10-2020 10:10 PM
Hi,
I'm trying to top-up my payg phone through the website but when I click on "MyEE > PAY AS YOU GO" or "MyEE > Top up" links it takes me straight to my products page and I can't see how I can update my phone from there.
Any suggestions as to what might be the reason for that? (this worked a couple of weeks ago).
Thank you
Solved! See the answer below or view the solution in context.
30-10-2020 10:51 PM
@Savvas1 : Try using Fast Top Up
30-10-2020 10:51 PM
@Savvas1 : Try using Fast Top Up
30-10-2020 11:01 PM
30-10-2020 11:03 PM
It's good as any & saves you registering a bank card to EE
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.
08-03-2021 12:17 PM
Hi,
it says "we cannot accept payments for that number" when I type my number in.
Why is topping up on EE made so difficult? I'm literally saying "here, take my money" and it seems impossible to get my phone topped.. 🙄
Why isn't there a website which allows you to top up your phone when you have a phone number, phone number user details (i.e. name) and debit card details???
08-03-2021 12:23 PM
@TodorKuznetsov : Are you on a T-Mobile or Orange no?
08-03-2021 05:24 PM
I don’t know.. it says EE on my phone when it’s turned on.. so, I was guessing that this is my network now..? They changed a few years ago because someone merged with someone else.. I don’t really care and I don’t follow this **bleep**. I just thought I’d be able to top my phone without having to pay for the top up as a service.. oh, what an idiot I am to think that while paying money I don’t have to pay money for paying money 🤨🤨🤨
I think I will be quitting this network now. This is ridiculous money-grabbing **bleep** business plan they have.. only an idiot would be a customer with these people.
08-03-2021 08:16 PM
When texting NUMBER to 150 what network does it say you are on?
09-03-2021 08:54 AM
Morning @TodorKuznetsov
I am sorry to hear you are having problems topping up.
When was the last time you topped up your account?
Please text NUMBER to 150 as @XRaySpeX has advised and let us know the reply, we will be able to help you further 🙂
Leanne,