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Ordered new iPhone XS Max on Sunday, waiting on confirmation date

Kamj2001
Visitor
 
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Kamj2001 EE can not give you a confirmation date as EE have to dispatch the devices to those who ordered before you. Apple themselves have around a 2 week waiting time themselves.  And EE are sending out the devices as soon as they get them from Apple. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mikeyy247
Established Contributor
Established Contributor

What gb was it. The 64 gb version is out of stock with a 28 day waiting time.   256gb in stock.   512gb in stock but low hope this helps 

Katie_B
EE Community Support Team

Good Morning @Kamj2001.

 

Welcome to the community. 

 

How exciting that you are getting the latest iPhone. 

 

We do not have any account access here, however you can speak with our customer service team who will be able to look at this for you and check the progress of your order. 

 

Come back and let us know if you have any further questions.

 

Katie 🙂