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Ordered a upgrade for a blue iphone xr but had no delivery information

Harrydraper63
Investigator
Investigator

‎08-03-2021 07:08 AM

 
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6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎08-03-2021 07:33 AM

@Harrydraper63   Apple doesn’t make a Blue iPhone XR.  White,Black,Green,Yellow,Purple or (PRODUCT)Red.      Apple do make a Blue iPhone 12 and that is the only Blue iPhone that is made.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Harrydraper63
Investigator
Investigator
In response to Chris_B

‎08-03-2021 08:08 AM

Screenshot_20210308-080746_Gmail.jpg

Not what my order says.

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Harrydraper63

‎08-03-2021 08:25 AM

@Harrydraper63   Sorry my mistake I looked up the iPhone 11s. 😆 

 

 

when did you order this ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Harrydraper63

‎08-03-2021 08:32 AM

Hi @Harrydraper63,

 

Welcome to the EE Community. 🙂

 

The iPhone XR in blue is currently out of stock and will be dispatched as soon as they arrive in the warehouse.

 

If you'd prefer to switch to a model that is available for immediate dispatch, please get in touch on 150.

 

Thanks

 

James

0 Helpful
Harrydraper63
Investigator
Investigator
In response to James_B

‎08-03-2021 09:15 AM

Do you know when they will be in stock?? Thanks

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Harrydraper63

‎08-03-2021 09:22 AM

Hi @Harrydraper63,

 

Sorry, I don't have an estimated delivery timescale for that model. We'll let you know via text message as soon as it is on the way to you.

 

James

0 Helpful