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Community Activity
PAYG 35 pack
Hello I want to move from the 20 pack to the 35 pack, however the 35 pack says -1024kb for data. Instead of unlimited. Is this pack unlimited data. Thanks
How to view/access more than 1 Broadband/landline a/c on EE
I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...
Resolved! New EE router not working with Smart Plugs
I haven't been able to connect my smart plugs to my new EE router since I got it over a month ago. I previously had 7 smart plugs and switches with my old BT hub but the new router has been a nightmare to comnect.I have tried switching off 5Ghz tempo...
Resolved! Setting up Direct Debit
Did anyone get this sorted as I am still going round and round in circles on this app. It said I need to go to app, manage, billing,mobile, scroll to bottom but nothing is there ??
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
EE Smart Hybrid Connect WIFI - Ethernet Port Purpose
Hi there, I recently renewed my BT/EE Fibre package and as part of the new package, I was supplied with an EE smart wifi unit (SW10A) and an EE smart hybrid connect WIFI unit (HC10A). Both of these units have a single ethernet port on the back of th...
Activating Discovey+ problem
I am going mad trying to activate Discovery Plus. Followkbg QR code and directly typing in web address , I follow links as EE broadband customer (was previously BT ) and end up at generic EE website page with nowhere to enter PIN code .. tried access...
Now TV app
I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...
Does anyone find talking to a representative difficult - I am 86 years old
In trying to reduce my account I have been very badly treated - I am 86 years old and am patronised and I want to know what I am paying for
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
