Order

[Jineee]

I have ordered a phone put can’t track them. I have received on email with the order number. It said it will be dispatch within 1 day but can’t even track them. Please help me

[Katie_B]

Hi @Jineee. 

Thanks for ordering with us. 

So I can help further can you please confirm the phone you ordered?

When did you order this?

Speak soon, 

Katie.

[Jineee]

I have order iphone 11pro and airpods

at 21st

[Jon_K]

Thanks @Jineee.

Are you able to track your order using our online order tracker?

Jon

[Jineee]

No...i can’t

[Jon_K]

Thanks @Jineee.

I'd recommend contacting our Customer Care team so they can access your account and give you an update on this.

Jon