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Order

Yancey
Visitor

‎12-04-2021 02:57 PM - last edited on ‎12-04-2021 03:01 PM by EE Community Moderator

I ordered a phone and a watch, deposited the money but did not receive the order, spoke to the support department on 0800 .. but due to my poor english I asked to be contacted by email but did not receive it. Can anyone help me on this. I am Polish nationality.

order xkoxxxxxxxxx

 

[mod edit: please do not post order numbers on the public board. Thanks!]

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎12-04-2021 03:31 PM

Hi @Yancey 

 

You can track your order via EE order tracking here:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team
In response to Northerner

‎12-04-2021 03:36 PM

Hi there @Yancey

 

Thanks for coming to the community. 

 

When did you place the order? 

 

Are you able to track your order using the link @Northerner has provided? 

 

Thanks 🙂

 

Leanne.

0 Helpful