Order

Yancey
Visitor

‎12-04-2021 02:57 PM - last edited on ‎12-04-2021 03:01 PM by EE Community Moderator

I ordered a phone and a watch, deposited the money but did not receive the order, spoke to the support department on 0800 .. but due to my poor english I asked to be contacted by email but did not receive it. Can anyone help me on this. I am Polish nationality.

order xkoxxxxxxxxx

 

[mod edit: please do not post order numbers on the public board. Thanks!]

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎12-04-2021 03:31 PM

Hi @Yancey 

 

You can track your order via EE order tracking here:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team
In response to Northerner

‎12-04-2021 03:36 PM

Hi there @Yancey

 

Thanks for coming to the community. 

 

When did you place the order? 

 

Are you able to track your order using the link @Northerner has provided? 

 

Thanks 🙂

 

Leanne.

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