Order tracking monthly contract

Tgurr00
Visitor

‎18-10-2021 06:10 PM

Hi all recent upgrade to iPhone 11 that was in stock on site is taking longer than 7 days with no tracking information- is this the normal experience to expect?

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Chris_B
EE Community Star
EE Community Star

‎18-10-2021 09:01 PM

@Tgurr00  if it was in stock you should’ve had it by now did you receive tracking information.   This isn’t the order number that starts with XKO/XKN.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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