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Order stock

KyleePeakk
Investigator
Investigator

‎13-12-2021 05:56 PM

I made an order for the Iphone 13 Pro Max 512gb in Gold on Saturday, which said expected within 7 days. It is now out of stock, but will i still get my phone delivered within those 7 days or will i now have to wait 28 days?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎13-12-2021 06:20 PM

Hi @KyleePeakk 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

For that handset it can be up to 28 days. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
KyleePeakk
Investigator
Investigator
In response to Northerner

‎13-12-2021 07:47 PM

Hi Northerner!

 

Yes, it's saying Awaiting Confirmation for delivery date, so now it's making me think the '7 days expected despatch' changed from Saturday and has affected my order.

0 Helpful