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Order delivery

Dmrolfe
Explorer

Hello,

 

I placed an order on the 25th August and still no delivery date.

Order tracking not working.

When can I expect my new phone.

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Dmrolfe

 

Welcome to the community.

 

Did you receive an email confirming your order?

 

Could you let me know the phone you have ordered, including the size and colour?

 

Thanks 🙂

 

Leanne.

Hello, yes I have the confirmation email. I ordered a Samsung galaxy s20 in cosmic grey 128gb.
Leanne_T
EE Community Support Team

Hi @Dmrolfe

 

Thanks for the quick reply.

 

I would suggest giving us a call on 150, they can check the order for you and give you an update on when this will be delivered.

 

Thanks 🙂

 

Leanne.