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I'm getting the same. Have you had any resolution yet..?

Can’t make groups

Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...

lgrenter by • Contributor
  • 28 Views
  • 4 replies
  • 0 Helpful

Poor ethernet performance

Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...

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Colesey by • Established Contributor
  • 3 Views
  • 1 replies
  • 0 Helpful

PayPal top up

Hi, I topped up using PayPal to pay my datapack. PayPal said they sent the money to EE PIN but when I call 150 to check my balance they said I have £0. Can someone help me. thanks.

MaryHz by • Investigator
  • 24 Views
  • 2 replies
  • 0 Helpful

Acer Nitro 2 Year Game Pass

hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass.  it's now 30th of April.  I have tried every which way online on this laptop and phone to access the game pass.  I have tried to ...

EmmaB1234 by • Investigator
  • 86 Views
  • 6 replies
  • 0 Helpful

Account number: GB*******

Hi , I have paid my first broadband bill and a text was sent with a link to view my bill but I cant see it. I have been with EE mobile for over 20 years . So all I can see is my mobile bill. [Mod edit: removed personal details]

Iwali by • Investigator
  • 12 Views
  • 0 replies
  • 0 Helpful

Airtime rewards

I have redeemed airtime £20 on 3.4.25 I haven’t seen it come off my phone bill yet how long does it take to come off a phone bill? 

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