Order Status

[lor2340]

Hi, 

I placed an order yesterday which said in stock order confirmed. It also said 1 day delivery! The tracker however is not updating, would there be a reason for this and will I see if the phone is out of stock?

Thanks!

[Chris_B]

@lor2340  Did you receive tracking information?  If you have tracking information on henna device has been allocated to you and should be with you soon. 

[lor2340]

Thank you, yes on the tracker it just shows order confirmed! Thanks for your help, I hope it is as it was a Christmas present!! As always I left it til the last minute!!!  

[Leanne_T]

Hi @lor2340

Thanks for coming to the community. 

Which model phone did you order, including size and colour? 

Thanks 🙂

Leanne.

[lor2340]

Hi there,

It was iPhone 13 Pro Max Gold 128GB.

Thank you for replying! 

[Leanne_T]

Thanks @lor2340

The current estimated timescale for that device is usually dispatched within 21 days.

DPD will be in touch when it's ready to be delivered.

Leanne. 

[lor2340]

Perfect! Thanks so much for letting me know! 

Have a great Christmas 🎄 

[Leanne_T]

No problem @lor2340

Thank you, I hope you have a lovely Christmas too 🙂

Leanne.