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Order Confirmation

Will17
Explorer

‎21-03-2020 11:08 AM

I just received a text saying my order is on track, yet the status hasn't changed? And as I've been waiting for over a week now, I was hoping this was actually progress on my order!

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎21-03-2020 01:39 PM

Hi @Will17

 

Welcome to the community. 🙂


What did you order and when?


Chris

0 Helpful
Will17
Explorer
In response to Christopher_G

‎21-03-2020 01:41 PM

A Samsung Galaxy S20 Ultra on the 13th of March 🙂 

0 Helpful
Christopher_G
EE Community Support Team
In response to Will17

‎21-03-2020 01:52 PM

Ah, OK. Thanks, @Will17. 🙂

 

All orders are subject to stock from the manufacturer and we're working with them to ensure we can fulfil orders as quickly as possible.
 
I'd recommend downloading the DPD app, which will send a notification once the delivery is on the way.

 

Thanks for your patience so far.


Chris
 

0 Helpful