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12-01-2020 06:03 PM
Hi
I have ordered an IPhone 7 today and I haven’t got an email about it saying it’s gone through. I am picking it up from the store tomorrow.
12-01-2020 06:06 PM
@oliviafparkin04 I highly recommend you call EE customer services about this.
13-01-2020 09:08 AM - edited 13-01-2020 09:08 AM
Hi there @oliviafparkin04
Welcome to the community.
We did have essential IT work over the weekend, this did mean a small delay in orders reaching our warehouse, and deliveries being made.
If you have ordered online or over the phone and opted for delivery to a store, you’ll receive a DPD text to tell you when it’s going to arrive ready for you to collect.
You will need to take a valid form of ID when you go to collect your iPhone 7.
Thanks 🙂
Leanne.