Community Activity
Scam alert
How do I cancel scam alert on my phone, as it isn't really working
Inquiry About Switching to Pay As You Go Mobile Plan
I am currently on a monthly mobile plan, but as I spend less time in London now, I find the fixed monthly cost too expensive for my usage. I would like to switch to a **Pay As You Go** (PAYG) option where I only pay for what I use. Could you kindly g...
Trying to merge EE mobile and broadband accounts on to the same ID
Have been trying to get EE to merge my mobile and broadband accounts which are on separate email IDs to the same ID so I can access them both easily on the app. Every time I try to do this on the app I am told the accounts are already linked but my b...
Am I unique in being unable to log in to my account?
Two years ago I cancelled my EE mobile account. It seems I didn't enter a date of birth. EE help tell me this can't be rectified unless I take out a new EE contract which I am not inclined to do.I just started an EE broadband account. No problem manu...
Replacement Smart Hub Plus as old one when faulty
just installed my replacement hub my landline wouldn't configure onto the new Hub and can't set up game Mode as keep getting stuck on the Preparing update step 1 of 3
Resolved! EE Spamming me with bill emails
Hi,I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the ...
Send a compliment
I would really like to send a compliment to 2 staff members but I’m unsure how to do this.I have just switched to EE as you are the only UK network who could do what I needed - I wanted to set up a Apple Watch on a family plan for my son to use with ...
Resolved! Can't add items to basket?
Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...
Resolved! Chat feature
Could someone please tell me why the chat feature isn't available?
Australian calls
HiI’m currently in Australia. I purchased a roaming package to cover Australia and SE Asia before leaving. My texts work and data work but my phone calling won’t. I have checked my spend cap and put it to max at £50. Problem is I can’t phone 150 as m...